/* CyberGroup PBX — painel (tema azul-marinho com brilho) */
@font-face{font-family:"Oswald";src:url(../fonts/oswald-latin-500-normal.woff2) format("woff2");font-weight:500;font-display:swap}
@font-face{font-family:"Oswald";src:url(../fonts/oswald-latin-600-normal.woff2) format("woff2");font-weight:600;font-display:swap}
@font-face{font-family:"PlexMono";src:url(../fonts/ibm-plex-mono-latin-400-normal.woff2) format("woff2");font-weight:400;font-display:swap}
@font-face{font-family:"PlexMono";src:url(../fonts/ibm-plex-mono-latin-500-normal.woff2) format("woff2");font-weight:500;font-display:swap}

:root{
  --navy-950:#041233; --navy-900:#071c4a; --navy-800:#0c2a68; --navy-700:#13398a; --navy-600:#1b4fae;
  --blue:#1f62c9; --blue-l:#3a86e6; --link:#1446a8; --title:#2a63ae;
  --bg:#e6eaef; --panel:#ffffff; --panel-h1:#fbfcfd; --panel-h2:#e8edf2;
  --line:#c8d1dc; --line-2:#e1e6ec; --zebra:#f6f8fa; --hover:#eaf2fd;
  --text:#1d2633; --muted:#5f6b7a; --faint:#8b96a4;
  --green:#2c9a3c; --green-d:#1f7a2c; --red:#d0312d; --orange:#ec8a12; --purple:#7a3eb6; --amber:#c98a06;
  --green-bg:#e3f4e5; --red-bg:#fbe5e4; --orange-bg:#fdf0dd; --blue-bg:#e3edfb;
  --silver:linear-gradient(#ffffff 0%,#eef1f4 48%,#dde2e8 52%,#eef1f4 100%);
  --silver-h:linear-gradient(#ffffff 0%,#f6f8fa 48%,#e7ebf0 52%,#f8fafb 100%);
  --r:5px; --r-lg:7px;
  --font:"Helvetica Neue",Helvetica,Arial,"Segoe UI",sans-serif;
  --mono:"PlexMono",ui-monospace,Consolas,monospace;
  --t1:#0d2f78; --t2:#0a2563; --t3:#071b4b; --t4:#0b276a; --t-edge:#1d4fae; --t-deep:#04123a; --t-deep2:#061641;
  --t-sec1:#1c4596; --t-sec2:#0d2766; --t-acc-l:#4b8fe8; --t-acc:#1f5fc6; --t-acc-d:#123f8a; --t-acc-d2:#1a51ab; --t-glow:rgba(58,134,230,.45);
  color-scheme:light;
}
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:var(--font);font-size:13px;line-height:1.45;color:var(--text);min-height:100vh;display:flex;flex-direction:column;
  background:var(--bg) repeating-linear-gradient(45deg,rgba(255,255,255,.25) 0 2px,transparent 2px 6px);font-variant-numeric:tabular-nums}
a{color:var(--link);text-decoration:none}
a:hover{text-decoration:underline}
code,.mono{font-family:var(--mono);font-size:.92em}
code{background:#f1f4f7;border:1px solid var(--line-2);padding:1px 5px;border-radius:3px}
h1,h2,h3{margin:0;line-height:1.2}
.ic{width:16px;height:16px;flex:none;vertical-align:middle}
:focus-visible{outline:2px solid var(--blue-l);outline-offset:2px}
[hidden]{display:none!important}
.c-red{color:var(--red)!important}.c-green{color:var(--green)!important}.c-blue{color:var(--blue)!important}.c-orange{color:var(--orange)!important}.c-purple{color:var(--purple)!important}

/* ------------------------------------------------------------ cabeçalho */
.hdr{position:relative;z-index:30;color:#fff;overflow:visible;
  background:linear-gradient(180deg,var(--t1) 0%,var(--t2) 38%,var(--t3) 62%,var(--t4) 100%);
  box-shadow:0 2px 0 var(--t-edge) inset,0 3px 10px rgba(4,18,51,.35);border-bottom:3px solid var(--t-deep)}
.hdr::before{content:"";position:absolute;inset:0;pointer-events:none;
  background:radial-gradient(120% 140% at 50% -40%,rgba(120,170,255,.35),transparent 55%),
             linear-gradient(115deg,transparent 0 58%,rgba(255,255,255,.06) 58% 64%,transparent 64% 70%,rgba(255,255,255,.05) 70% 73%,transparent 73%)}
.hdr-shine{position:absolute;inset:0;overflow:hidden;pointer-events:none}
.hdr-shine::after{content:"";position:absolute;top:0;bottom:0;width:180px;left:-220px;transform:skewX(-20deg);
  background:linear-gradient(90deg,transparent,rgba(255,255,255,.14),transparent);animation:shine 9s ease-in-out 1.2s infinite}
@keyframes shine{0%{left:-220px}22%{left:110%}100%{left:110%}}
.hdr-row{position:relative;display:flex;align-items:center;gap:12px;padding:0 18px;max-width:1600px;margin:0 auto}
.hdr-row-top{height:52px}
.hdr-row-bottom{height:44px;padding-bottom:6px}
.hdr-id b{display:block;font-size:13.5px;letter-spacing:.02em;text-shadow:0 1px 2px rgba(0,0,0,.5)}
.hdr-id span{font-size:11.5px;color:#b9c9ea}
.hdr-capsule{margin:0 auto;display:flex;align-items:center;gap:12px;padding:6px 18px;border-radius:0 0 16px 16px;align-self:flex-start;
  background:var(--silver);color:#2a3442;font-size:12px;box-shadow:0 2px 6px rgba(0,0,0,.35),0 -1px 0 #fff inset;border:1px solid #9aa6b5;border-top:0}
.hc-item{display:inline-flex;align-items:center;gap:6px;white-space:nowrap}
.hc-item .ic{width:14px;height:14px;color:#4a5668}
.hc-item b{font-weight:700}
.hc-sep{width:1px;height:16px;background:#b8c1cc}
.hdr-logo{text-decoration:none!important;padding:5px 14px 5px 8px;border-radius:12px;align-self:flex-start;margin-top:4px;
  background:linear-gradient(#ffffff,#e6ebf2);box-shadow:0 2px 6px rgba(0,0,0,.35),0 -1px 0 #fff inset;border:1px solid #93a2b6}
.brand{display:inline-flex;align-items:center;gap:8px}
.brand .logo{width:30px;height:30px}
.brand-word{display:flex;flex-direction:column;line-height:1;font-style:italic;font-weight:800;font-size:19px;letter-spacing:-.02em}
.brand-word .bw-1,.brand-word .bw-2{display:inline}
.brand-word{flex-direction:row;flex-wrap:wrap;align-items:baseline;max-width:150px}
.bw-1{background:linear-gradient(#8a96a6,#3d4a5c);-webkit-background-clip:text;background-clip:text;color:transparent}
.bw-2{background:linear-gradient(#3a9bff,#0c46b8);-webkit-background-clip:text;background-clip:text;color:transparent}
.brand-word small{flex-basis:100%;font-size:9.5px;font-weight:600;font-style:normal;color:#5e6b7c;letter-spacing:.06em;text-align:right;margin-top:1px}

.silver{display:inline-flex;align-items:center;gap:7px;height:30px;padding:0 13px;border-radius:15px;border:1px solid #8996a8;cursor:pointer;
  background:var(--silver);color:#2b3644;font:600 12px var(--font);text-decoration:none!important;white-space:nowrap;
  box-shadow:0 1px 3px rgba(0,0,0,.35),0 1px 0 #fff inset;transition:filter .15s,box-shadow .15s}
.silver:hover{background:var(--silver-h);box-shadow:0 0 0 3px rgba(90,150,255,.35),0 1px 0 #fff inset}
.silver .ic{width:15px;height:15px;color:#3b4b62}
.silver .chev{width:13px;height:13px;margin-left:-2px}
.sq{width:32px;height:30px;display:inline-grid;place-items:center;border-radius:7px;border:1px solid #8996a8;background:var(--silver);
  box-shadow:0 1px 3px rgba(0,0,0,.35),0 1px 0 #fff inset;color:#2f4363;transition:box-shadow .15s}
.sq:hover{box-shadow:0 0 0 3px rgba(90,150,255,.35),0 1px 0 #fff inset}
.hdr-shortcuts{display:flex;gap:6px}
.hdr-spacer{flex:1}
.mini-counters{display:flex;gap:4px}
.mini-counters span{min-width:44px;text-align:center;padding:2px 6px;border-radius:6px;background:var(--silver);border:1px solid #8996a8;line-height:1.05;box-shadow:0 1px 2px rgba(0,0,0,.3)}
.mini-counters small{display:block;font-size:8.5px;font-weight:700;color:#4c596b;text-transform:uppercase;letter-spacing:.03em}
.mini-counters b{font-size:13px;color:#2b3644}

.quick{position:relative}
.mega{position:absolute;left:0;top:calc(100% + 8px);z-index:50;display:grid;grid-template-columns:repeat(3,minmax(190px,1fr));gap:4px 18px;
  min-width:640px;padding:16px 18px;border-radius:var(--r-lg);background:#fff;color:var(--text);border:1px solid #9fb0c6;
  box-shadow:0 14px 40px rgba(4,18,51,.35);animation:drop .16s ease-out}
.mega::before{content:"";position:absolute;top:-7px;left:34px;width:12px;height:12px;background:#fff;border-left:1px solid #9fb0c6;border-top:1px solid #9fb0c6;transform:rotate(45deg)}
.mega-h{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--navy-700);padding:6px 0 4px;border-bottom:2px solid #dce4ef;margin-bottom:4px}
.mega a{display:flex;align-items:center;gap:9px;padding:6px 8px;border-radius:5px;color:var(--text);text-decoration:none!important;font-size:13px}
.mega a .ic{color:var(--blue)}
.mega a:hover,.mega a.on{background:var(--hover);color:var(--link)}
@keyframes drop{from{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:none}}

.user-menu{position:relative}
.dropdown{position:absolute;right:0;top:calc(100% + 6px);min-width:190px;padding:6px;display:none;z-index:50;background:#fff;border:1px solid #9fb0c6;border-radius:var(--r-lg);box-shadow:0 12px 30px rgba(4,18,51,.3)}
.dropdown.open{display:block;animation:drop .14s ease-out}
.dropdown a{display:flex;align-items:center;gap:9px;padding:8px 10px;border-radius:5px;color:var(--text);text-decoration:none!important}
.dropdown a:hover{background:var(--hover)}

/* ------------------------------------------------------------ abas e trilha */
.tabs{display:flex;align-items:flex-end;gap:3px;padding:6px 14px 0;min-height:34px;overflow-x:auto;
  background:linear-gradient(#d6e3f4,#c3d4ec);border-bottom:1px solid #9cb3d3}
.tab{display:inline-flex;align-items:center;gap:7px;height:28px;padding:0 6px 0 11px;border:1px solid #9cb3d3;border-bottom:0;border-radius:6px 6px 0 0;
  background:linear-gradient(#f3f7fc,#dde8f6);color:#26364d;font-size:12px;font-weight:600;white-space:nowrap;text-decoration:none!important;position:relative;top:1px}
.tab:hover{background:linear-gradient(#ffffff,#e8f0fa)}
.tab.on{background:#fff;color:var(--navy-700);height:30px;box-shadow:0 -2px 0 var(--blue) inset}
.tab.on{box-shadow:none;border-top:2px solid var(--blue)}
.tab .ic{width:14px;height:14px;color:var(--blue)}
.tab .x{display:inline-grid;place-items:center;width:18px;height:18px;border-radius:4px;color:#6b7a8f;font-size:14px;line-height:1;border:0;background:none;cursor:pointer;padding:0}
.tab .x:hover{background:#c9d6e8;color:var(--red)}
.crumbs{display:flex;align-items:center;gap:6px;flex-wrap:wrap;padding:8px 18px;background:#fff;border-bottom:1px solid var(--line);font-size:12.5px;color:var(--muted)}
.crumbs .ic{width:15px;height:15px;color:#5a6b82}
.crumbs > * + *::before{content:"/";color:#a3adba;margin-right:6px}
.crumbs a{color:var(--link)}
.crumbs .cur{color:var(--muted)}

/* ------------------------------------------------------------ conteúdo */
.content{flex:1;width:100%;max-width:1600px;margin:0 auto;padding:16px 18px 36px}
.page-title{margin:2px 0 14px;padding-bottom:10px;border-bottom:1px solid #cdd6e1}
.page-title h1{font-family:"Oswald",var(--font);font-weight:500;font-size:25px;color:var(--title);letter-spacing:.005em}
.page-title p{margin:3px 0 0;color:var(--muted);font-size:12.5px}
.ftr{background:linear-gradient(var(--t-sec2),var(--t3));color:rgba(255,255,255,.75);text-align:center;font-size:11.5px;padding:7px 12px;border-top:2px solid var(--t-edge)}
.ftr #ftrClock{color:#fff;font-weight:700}

.lamp{width:9px;height:9px;border-radius:50%;display:inline-block;background:#a9b3c0;flex:none;box-shadow:0 0 0 1px rgba(0,0,0,.15) inset}
.lamp.ok{background:radial-gradient(circle at 35% 35%,#7ff08a,#1e9a2e)}
.lamp.bad{background:radial-gradient(circle at 35% 35%,#ff8d86,#c21d17)}
.lamp.warn{background:radial-gradient(circle at 35% 35%,#ffd77a,#d08a00)}
.pulse{width:9px;height:9px;border-radius:50%;background:#a9b3c0;position:relative;display:inline-block}
.pulse.on{background:var(--green)}
.pulse.on::after{content:"";position:absolute;inset:-4px;border-radius:50%;border:2px solid var(--green);opacity:0;animation:ping 1.8s ease-out infinite}
@keyframes ping{0%{transform:scale(.6);opacity:.8}100%{transform:scale(1.6);opacity:0}}

/* painéis */
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:0 1px 3px rgba(20,40,80,.08);overflow:hidden}
.card-h{display:flex;align-items:center;gap:10px;padding:9px 14px;min-height:42px;border-bottom:1px solid var(--line);
  background:linear-gradient(var(--panel-h1),var(--panel-h2))}
.card-h h2{font-size:15px;font-weight:700;flex:1;color:#1f2b3b;display:flex;align-items:center;gap:8px}
.card-h h2::before{content:"";width:4px;height:16px;border-radius:2px;background:linear-gradient(var(--blue-l),var(--navy-700))}
.card-h .sub{color:#7c8898;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.03em}
.card-b{padding:16px}
.content > .card + .card,.content > .grid + .card,.content > .card + .grid,.content > form.card + .card{margin-top:16px}
.grid{display:grid;gap:16px}
.grid > .card{min-width:0}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g-main{grid-template-columns:minmax(0,2fr) minmax(0,1fr);align-items:start}
.page-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:14px}
.page-actions .spacer{flex:1}
.reveal{animation:rise .35s ease-out both}
@keyframes rise{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}

/* botões */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:32px;padding:0 13px;border-radius:var(--r);border:1px solid #9aa7b8;
  background:var(--silver);color:#283444;font:700 12px var(--font);cursor:pointer;text-decoration:none!important;white-space:nowrap;
  box-shadow:0 1px 2px rgba(0,0,0,.15),0 1px 0 #fff inset;transition:box-shadow .15s,filter .15s}
.btn:hover{box-shadow:0 0 0 3px rgba(58,134,230,.22),0 1px 0 #fff inset}
.btn .ic{width:15px;height:15px}
.btn.primary{background:linear-gradient(var(--t-acc-l),var(--t-acc) 55%,var(--t-acc-d2));border-color:var(--t-acc-d);color:#fff;text-shadow:0 -1px 0 rgba(0,0,0,.25);box-shadow:0 1px 2px rgba(0,0,0,.25),0 1px 0 rgba(255,255,255,.35) inset}
.btn.go{background:linear-gradient(#5cc66a,#2c9a3c 55%,#24852f);border-color:#1b6a25;color:#fff;text-shadow:0 -1px 0 rgba(0,0,0,.25);box-shadow:0 1px 2px rgba(0,0,0,.25),0 1px 0 rgba(255,255,255,.35) inset}
.btn.primary:hover,.btn.go:hover{filter:brightness(1.07)}
.btn.danger{color:var(--red)}
.btn.sm{height:27px;padding:0 10px;font-size:11.5px}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.icon-btn{width:28px;height:26px;display:inline-grid;place-items:center;border-radius:4px;border:1px solid #a8b4c4;background:var(--silver);color:#364459;cursor:pointer;padding:0;box-shadow:0 1px 0 #fff inset}
.icon-btn:hover{box-shadow:0 0 0 3px rgba(58,134,230,.22)}
.icon-btn.danger{color:var(--red)}
.icon-btn .ic{width:14px;height:14px}
form.inline{display:inline}
.row-actions{display:flex;gap:4px;justify-content:flex-end}

/* tabelas */
.table-wrap{overflow-x:auto}
table.t{width:100%;border-collapse:collapse;font-size:12.5px}
.t th{text-align:left;font-weight:700;color:#253244;font-size:12px;padding:7px 10px;border-bottom:1px solid #b9c4d2;border-right:1px solid #d7dee7;white-space:nowrap;
  background:linear-gradient(#f7f9fb,#e2e8ef)}
.t th:last-child{border-right:0}
.t td{padding:7px 10px;border-bottom:1px solid var(--line-2);vertical-align:middle}
.t tbody tr:nth-child(even) td{background:var(--zebra)}
.t tbody tr:hover td{background:var(--hover)}
.t tr:last-child td{border-bottom:0}
.t .num{font-weight:700;font-size:13.5px;color:var(--link)}
.t td.r,.t th.r{text-align:right}
.t td.c,.t th.c{text-align:center}
.muted{color:var(--muted)}
.small{font-size:11.5px}
.totals{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;padding:7px 12px;font-size:12.5px;background:#f8fafc;border-bottom:1px solid var(--line-2)}
.totals:last-child{border-bottom:0;border-top:1px solid var(--line-2)}
.totals b{font-weight:700}
.st-ring{color:var(--red);font-weight:700}
.st-talk{color:var(--green);font-weight:700}
.st-ura{color:var(--purple);font-weight:700}
.st-queue{color:var(--orange);font-weight:700}
.cell{display:block;text-align:center;padding:4px 6px;border-radius:2px;color:#fff;font-size:11px;font-weight:700;text-transform:uppercase}
.cell.free{background:#3fae49}
.cell.busy{background:#c0392b}
.cell.ring{background:#ef8f1c}
.cell.off{background:#8a1c1c}
.cell.pause{background:#7d8a99}

.badge{display:inline-flex;align-items:center;gap:5px;padding:1px 8px;border-radius:3px;font-size:11px;font-weight:700;background:#eef1f5;color:#4f5c6d;border:1px solid #d3dae3;white-space:nowrap}
.badge.ok{background:var(--green-bg);color:#1c6e27;border-color:#b6dfbb}
.badge.ring{background:var(--orange-bg);color:#99560a;border-color:#f3d2a3}
.badge.bad{background:var(--red-bg);color:#a3221e;border-color:#f0bfbd}
.badge.info{background:var(--blue-bg);color:#1a4f9e;border-color:#bdd2f2}

/* formulários */
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px 18px}
.form-grid .full{grid-column:1/-1}
.form-grid.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.field{display:flex;flex-direction:column;gap:5px;min-width:0}
.field > label,.field > .label{font-weight:700;font-size:12px;color:var(--link)}
.field small,.hint{color:var(--faint);font-size:11.5px}
.hint.warn{color:var(--amber)}
input:not([type]),input[type=text],input[type=tel],input[type=password],input[type=number],input[type=email],input[type=time],input[type=date],input[type=search],select,textarea{
  width:100%;height:32px;padding:0 9px;border:1px solid #b3bfcd;border-radius:4px;background:#fff;color:var(--text);font:13px var(--font);
  box-shadow:0 1px 2px rgba(0,0,0,.06) inset}
select{background:var(--silver);font-weight:600;box-shadow:0 1px 0 #fff inset}
textarea{height:auto;padding:8px 9px;min-height:84px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--blue-l);box-shadow:0 0 0 3px rgba(58,134,230,.2)}
input[readonly]{background:#f3f6f9}
.input-group{display:flex;gap:6px}
.input-group > input{flex:1;min-width:0}
.dest-external{margin-top:5px}
.check{display:flex;align-items:flex-start;gap:9px;cursor:pointer;user-select:none;padding:3px 0}
.check input{position:absolute;opacity:0;width:1px;height:1px}
.check .box{width:17px;height:17px;border:1px solid #93a1b3;border-radius:3px;flex:none;margin-top:1px;display:grid;place-items:center;background:var(--silver)}
.check input:checked + .box{background:linear-gradient(var(--t-acc-l),var(--t-acc));border-color:var(--t-acc-d)}
.check input:checked + .box::after{content:"";width:9px;height:5px;border-left:2px solid #fff;border-bottom:2px solid #fff;transform:rotate(-45deg) translate(1px,-1px)}
.check input:focus-visible + .box{outline:2px solid var(--blue-l);outline-offset:2px}
.check small{display:block;color:var(--faint);font-size:11.5px}
.form-actions{display:flex;gap:8px;justify-content:flex-end;padding-top:14px;margin-top:16px;border-top:1px solid var(--line-2)}
.section-title{grid-column:1/-1;display:flex;align-items:center;gap:7px;margin:4px -16px -2px;padding:7px 14px;font-size:11.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:#fff;
  background:linear-gradient(var(--t-sec1),var(--t-sec2));border-top:1px solid #2d5cb5;border-bottom:1px solid #071a46}
.section-title::before{content:"⚡";color:#ffd44d;font-size:12px}
.section-title:first-child{margin-top:-16px}
.drop{border:1.5px dashed #9fb2cb;border-radius:var(--r-lg);padding:18px;text-align:center;background:#f4f8fd;cursor:pointer;transition:border-color .15s,background .15s;display:block}
.drop:hover,.drop.over{border-color:var(--blue);background:var(--blue-bg)}
.drop .ic{width:24px;height:24px;color:var(--blue)}
.drop b{display:block;margin-top:5px}
.drop input{display:none}

/* opções da URA */
.option-rows{display:flex;flex-direction:column}
.option-row{display:grid;grid-template-columns:44px 96px 1fr 30px;gap:10px;align-items:start;padding:9px 0;border-bottom:1px dashed #cfd7e2}
.opt-digit{font-family:"Oswald",var(--font);font-size:30px;font-weight:600;line-height:30px;color:#ea4b28;text-align:center}

/* alertas e avisos */
.alert{display:flex;gap:10px;align-items:flex-start;padding:10px 14px;border-radius:var(--r);border:1px solid;margin-bottom:14px;font-size:13px}
.alert .ic{margin-top:1px}
.alert.ok{background:var(--green-bg);border-color:#b6dfbb;color:#175f22}
.alert.warn{background:#fff6dc;border-color:#f0d58e;color:#6c4b00}
.alert.error{background:var(--red-bg);border-color:#f0bfbd;color:#8a1b18}
.alert.info{background:var(--blue-bg);border-color:#bdd2f2;color:#163f86}
.toast-wrap{position:fixed;right:18px;bottom:44px;display:flex;flex-direction:column;gap:8px;z-index:100}
.toast{background:linear-gradient(#123a8a,var(--t2));color:#fff;padding:11px 15px;border-radius:var(--r-lg);box-shadow:0 10px 30px rgba(0,0,0,.3);font-size:13px;max-width:380px;animation:drop .2s ease-out;border:1px solid #2a5bb8}
.toast.error{background:linear-gradient(#b52a26,#8a1b18);border-color:#d0443f}

/* painel principal */
.kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:16px}
.kpi{position:relative;background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);padding:12px 14px 11px;overflow:hidden;box-shadow:0 1px 3px rgba(20,40,80,.08)}
.kpi::before{content:"";position:absolute;left:0;right:0;top:0;height:3px;background:linear-gradient(90deg,var(--blue-l),var(--navy-700))}
.kpi:nth-child(3)::before{background:linear-gradient(90deg,#5cc66a,#24852f)}
.kpi:nth-child(4)::before{background:linear-gradient(90deg,#f16a62,#b52a26)}
.kpi:nth-child(5)::before{background:linear-gradient(90deg,#f5b14a,#d07a07)}
.kpi .k-label{color:#4e5b6c;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.03em;display:flex;align-items:center;gap:6px}
.kpi .k-label .ic{width:14px;height:14px;color:var(--blue)}
.kpi .k-val{font-family:"Oswald",var(--font);font-size:30px;font-weight:500;margin-top:4px;line-height:1.1;color:#1d2a3c}
.kpi .k-foot{font-size:11.5px;color:var(--faint);margin-top:2px}
.kpi.live{background:linear-gradient(160deg,var(--t1),var(--t3) 70%);border-color:var(--t-deep);color:#fff}
.kpi.live::before{background:linear-gradient(90deg,#5cc66a,#3a86e6)}
.kpi.live .k-label{color:#a9bde3}
.kpi.live .k-val{color:#fff}
.kpi.live .k-foot{color:#8ea6d6}
.chart-box{position:relative;height:260px}
.chart-box.sm{height:220px}
.board{display:grid;grid-template-columns:repeat(auto-fill,minmax(128px,1fr));gap:8px}
.lampcell{border:1px solid var(--line);border-radius:var(--r);padding:8px 10px;background:linear-gradient(#ffffff,#f2f5f8);display:flex;flex-direction:column;gap:2px;min-height:66px;position:relative;overflow:hidden}
.lampcell::after{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:#b9c2ce}
.lampcell .n{font-weight:700;font-size:15px;display:flex;align-items:center;gap:7px;color:var(--link)}
.lampcell .nm{font-size:11.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lampcell .st{font-size:10.5px;font-weight:700;text-transform:uppercase;color:var(--faint)}
.lampcell.s-idle::after{background:#3fae49}.lampcell.s-idle .lamp{background:radial-gradient(circle at 35% 35%,#7ff08a,#1e9a2e)}.lampcell.s-idle .st{color:var(--green)}
.lampcell.s-busy::after{background:#c0392b}.lampcell.s-busy .lamp{background:radial-gradient(circle at 35% 35%,#ff8d86,#c21d17)}.lampcell.s-busy .st{color:var(--red)}
.lampcell.s-ring::after{background:#ef8f1c}.lampcell.s-ring .lamp{background:radial-gradient(circle at 35% 35%,#ffd77a,#d08a00);animation:blink 1s steps(2,start) infinite}.lampcell.s-ring .st{color:var(--orange)}
.lampcell.s-off{opacity:.7}
@keyframes blink{to{visibility:hidden}}
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:11.5px;color:var(--muted)}
.legend span{display:inline-flex;align-items:center;gap:5px}

/* ligações ao vivo */
.call-row td:first-child{box-shadow:3px 0 0 transparent inset}
.call-row.up td:first-child{box-shadow:3px 0 0 var(--green) inset}
.call-row.ring td:first-child{box-shadow:3px 0 0 var(--red) inset}
.flow{display:flex;align-items:center;gap:7px;font-weight:600;color:var(--link)}
.flow .arrow{color:var(--faint)}
.dur{font-family:var(--mono);font-weight:500;color:var(--green-d)}

/* campanhas */
.progress{height:10px;background:#e3e8ee;border-radius:5px;overflow:hidden;display:flex;box-shadow:0 1px 2px rgba(0,0,0,.12) inset}
.progress i{display:block;height:100%;transition:width .6s ease}
.progress .p-ok{background:linear-gradient(#6fd17b,#2c9a3c)}
.progress .p-run{background:repeating-linear-gradient(45deg,#3a86e6 0 8px,#2a6fd0 8px 16px);animation:stripes 1s linear infinite;background-size:22px 22px}
.progress .p-bad{background:linear-gradient(#f2a19c,#d65c56)}
@keyframes stripes{to{background-position:22px 0}}
.camp-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:14px}
.camp-stats div{background:linear-gradient(#fff,#f1f4f8);border:1px solid var(--line-2);border-radius:var(--r);padding:9px 11px}
.camp-stats b{display:block;font-family:"Oswald",var(--font);font-size:22px;font-weight:500}
.camp-stats span{font-size:11px;color:var(--muted);font-weight:700;text-transform:uppercase}

.empty{text-align:center;padding:40px 20px;color:var(--muted)}
.empty > .ic{width:34px;height:34px;color:#9fb0c6}
.empty h3{color:var(--text);margin:10px 0 4px;font-size:15px}
.empty p{margin:0 0 14px}
.kv{display:grid;grid-template-columns:max-content 1fr;gap:7px 18px;margin:0}
.kv dt{color:var(--muted);font-weight:700;font-size:12px}
.kv dd{margin:0;font-weight:600;word-break:break-all}
.secret{font-family:var(--mono);letter-spacing:.02em}
.filters{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}
.filters .field{min-width:150px}
.pager{display:flex;gap:6px;justify-content:flex-end;align-items:center;padding:10px 14px;border-top:1px solid var(--line-2);background:#f8fafc}
audio{height:30px;max-width:230px}

/* entrar */
.login-page{min-height:100vh;display:flex;flex-direction:column;background:var(--t3)}
.login-hero{flex:1;position:relative;display:grid;place-items:center;padding:30px 16px;overflow:hidden;
  background:radial-gradient(80% 60% at 70% 20%,var(--t-glow),transparent 60%),linear-gradient(160deg,var(--t1),var(--t-deep2) 70%)}
.login-hero::before,.login-hero::after{content:"";position:absolute;width:140%;height:180px;left:-20%;transform:rotate(-14deg);pointer-events:none;
  background:linear-gradient(90deg,transparent,rgba(120,175,255,.16),transparent)}
.login-hero::before{top:22%}
.login-hero::after{top:62%;height:90px;animation:sweep 7s ease-in-out infinite alternate}
@keyframes sweep{from{transform:rotate(-14deg) translateX(-8%)}to{transform:rotate(-14deg) translateX(8%)}}
.login-card{position:relative;width:100%;max-width:390px;background:#fff;border-radius:10px;border:1px solid #9fb0c6;box-shadow:0 30px 70px rgba(0,0,0,.45);overflow:hidden;animation:rise .45s ease-out both}
.login-card .lc-head{padding:22px 24px 16px;text-align:center;background:linear-gradient(#ffffff,#eef2f7);border-bottom:1px solid var(--line)}
.login-card .lc-head .brand-word{font-size:26px;max-width:none}
.login-card .lc-head .brand .logo{width:40px;height:40px}
.login-card .lc-title{margin:0;padding:8px 24px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:#fff;background:linear-gradient(var(--t-sec1),var(--t-sec2))}
.login-card form{padding:18px 24px 22px;display:flex;flex-direction:column;gap:13px}
.login-card .btn{height:38px;font-size:13px}
.login-note{color:#9fb4dc;font-size:12px;text-align:center;margin-top:16px;position:relative}

/* responsivo */
.only-mobile{display:none}
@media (max-width:1280px){.kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.g-main{grid-template-columns:1fr}.hdr-capsule .hc-item:last-child,.hdr-capsule .hc-sep:last-of-type{display:none}}
@media (max-width:980px){
  .hdr-capsule,.hdr-id span,.mini-counters{display:none}
  .hdr-row{padding:0 12px}
  .mega{grid-template-columns:1fr 1fr;min-width:0;width:calc(100vw - 24px);position:fixed;left:12px;top:100px;max-height:calc(100vh - 120px);overflow:auto}
  .mega::before{display:none}
  .content{padding:12px}
  .g2,.g3,.form-grid,.form-grid.g3{grid-template-columns:1fr}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr))}
  .camp-stats{grid-template-columns:repeat(2,minmax(0,1fr))}
  .only-desk{display:none}
  .section-title{margin-left:-16px;margin-right:-16px}
}
@media (max-width:560px){.hdr-id{display:none}.hdr-shortcuts .sq:nth-child(n+3){display:none}.mega{grid-template-columns:1fr}.option-row{grid-template-columns:36px 80px 1fr 30px}}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
.login-hero > div{position:relative;z-index:1}
.mega{min-width:700px}

/* ------------------------------------------------------------ cores das empresas (Minha empresa → cor do painel) */
.th-celeste{--t1:#2b7bd8;--t2:#2169c4;--t3:#1756a6;--t4:#2572cf;--t-edge:#62a8f2;--t-deep:#0f448a;--t-deep2:#124d98;--t-sec1:#3d8be8;--t-sec2:#1e62b8;
  --t-acc-l:#6db2ff;--t-acc:#2f80e2;--t-acc-d:#1c5fb4;--t-acc-d2:#2670cd;--t-glow:rgba(150,205,255,.5);--navy-700:#1f6ac6;--blue:#2f80e2;--blue-l:#6db2ff;--link:#1a62c2;--title:#2373d4;--hover:#eaf4ff}
.th-esmeralda{--t1:#0b5a46;--t2:#08493a;--t3:#053528;--t4:#0a4d3d;--t-edge:#1a8a6a;--t-deep:#032219;--t-deep2:#042a20;--t-sec1:#127a5c;--t-sec2:#0a4a38;
  --t-acc-l:#34b98a;--t-acc:#128a63;--t-acc-d:#0b6247;--t-acc-d2:#0f7656;--t-glow:rgba(52,185,138,.4);--navy-700:#0f6b52;--blue:#128a63;--blue-l:#34b98a;--link:#0b6e50;--title:#0f7a5a;--hover:#e7f6f0}
.th-roxo{--t1:#3d1c78;--t2:#321663;--t3:#230e4b;--t4:#36196a;--t-edge:#5b34ae;--t-deep:#170939;--t-deep2:#1a0a41;--t-sec1:#4f2a96;--t-sec2:#2c1266;
  --t-acc-l:#9466e8;--t-acc:#6a3ec6;--t-acc-d:#4a2590;--t-acc-d2:#5a32ab;--t-glow:rgba(148,102,232,.4);--navy-700:#4b2a8a;--blue:#6a3ec6;--blue-l:#9466e8;--link:#5a2fb0;--title:#6036b0;--hover:#f1ebfc}
.th-vinho{--t1:#6e1730;--t2:#5c1228;--t3:#430c1c;--t4:#611530;--t-edge:#9a2c4c;--t-deep:#2c0611;--t-deep2:#33071a;--t-sec1:#8a2040;--t-sec2:#561026;
  --t-acc-l:#e05a7d;--t-acc:#b52d52;--t-acc-d:#82183a;--t-acc-d2:#9c2346;--t-glow:rgba(224,90,125,.38);--navy-700:#7c1d3a;--blue:#b52d52;--blue-l:#e05a7d;--link:#9c2346;--title:#a0284c;--hover:#fbebef}
.th-laranja{--t1:#8a3d07;--t2:#733205;--t3:#552403;--t4:#7a3606;--t-edge:#c45f12;--t-deep:#361601;--t-deep2:#401b02;--t-sec1:#a84b0b;--t-sec2:#6b2e05;
  --t-acc-l:#f59a3c;--t-acc:#d9700f;--t-acc-d:#a5520a;--t-acc-d2:#be620d;--t-glow:rgba(245,154,60,.4);--navy-700:#a14e0b;--blue:#d9700f;--blue-l:#f59a3c;--link:#a5520a;--title:#b85a0d;--hover:#fdf1e4}
.th-grafite{--t1:#39414d;--t2:#2e353f;--t3:#20262e;--t4:#333a45;--t-edge:#59636f;--t-deep:#13171c;--t-deep2:#181c22;--t-sec1:#4a5462;--t-sec2:#2a313a;
  --t-acc-l:#6b7a8e;--t-acc:#4c5a6c;--t-acc-d:#364252;--t-acc-d2:#414e5f;--t-glow:rgba(150,165,185,.3);--navy-700:#3a4452;--blue:#4c5a6c;--blue-l:#6b7a8e;--link:#2f5d9c;--title:#3d4a5c;--hover:#eef1f4}
.theme-swatch{display:inline-block;width:16px;height:16px;border-radius:4px;vertical-align:-3px;margin-right:6px;border:1px solid rgba(0,0,0,.2);background:linear-gradient(135deg,var(--t-acc-l),var(--t1))}
.theme-pick{display:flex;gap:10px;flex-wrap:wrap}
.theme-pick label{display:flex;align-items:center;gap:8px;padding:8px 12px;border:1px solid var(--line);border-radius:8px;background:#fff;cursor:pointer;font-weight:600;transition:transform .12s,box-shadow .12s}
.theme-pick label:hover{transform:translateY(-1px);box-shadow:0 3px 10px rgba(0,0,0,.08)}
.theme-pick input{position:absolute;opacity:0;pointer-events:none}
.theme-pick input:checked + .theme-swatch{box-shadow:0 0 0 2px #fff,0 0 0 4px var(--t-acc)}
.theme-pick label:has(input:checked){border-color:var(--t-acc);background:var(--hover)}
.theme-pick .theme-swatch{width:22px;height:22px;margin:0;border-radius:6px}

/* marca da empresa */
.brand-img img{display:block;max-height:40px;max-width:190px;object-fit:contain}
.login-card .brand-img img{max-height:70px;max-width:280px;margin:0 auto}
.brand-text{display:inline-flex;align-items:center;gap:9px;color:#1d2633}
.bt-mark{width:32px;height:32px;border-radius:9px;display:grid;place-items:center;font:600 18px/1 "Oswald",var(--font);color:#fff;
  background:linear-gradient(135deg,var(--t-acc-l),var(--t1));box-shadow:0 2px 6px rgba(0,0,0,.25),0 1px 0 rgba(255,255,255,.4) inset}
.bt-name{display:flex;flex-direction:column;font:600 17px/1.05 "Oswald",var(--font);letter-spacing:.01em;max-width:170px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bt-name small{font:600 9.5px/1.2 var(--font);color:#5e6b7c;letter-spacing:.06em;text-transform:uppercase}
.login-card .brand-text .bt-mark{width:44px;height:44px;font-size:24px}
.login-card .brand-text .bt-name{font-size:24px;max-width:260px}

/* modo suporte (administrador geral dentro da conta de um cliente) */
.act-bar{position:sticky;top:0;z-index:60;display:flex;align-items:center;gap:10px;padding:7px 18px;color:#3b2a00;font-size:12.5px;
  background:repeating-linear-gradient(-45deg,#ffd451 0 14px,#ffcb2e 14px 28px);border-bottom:2px solid #c99700;box-shadow:0 2px 8px rgba(0,0,0,.2);animation:drop .3s ease-out}
.act-bar .ic{color:#5a4100}
.act-bar span{flex:1}
.act-bar form{margin:0}
.act-pulse{flex:none!important;width:9px;height:9px;border-radius:50%;background:#c0392b;box-shadow:0 0 0 0 rgba(192,57,43,.6);animation:actpulse 1.6s infinite}
@keyframes actpulse{to{box-shadow:0 0 0 9px rgba(192,57,43,0)}}
.act-back{display:inline-flex;align-items:center;gap:6px;height:28px;padding:0 12px;border-radius:5px;border:1px solid #6b4f00;cursor:pointer;
  background:linear-gradient(#3a2c05,#1f1702);color:#ffd451;font-weight:700;font-size:12px;white-space:nowrap}
.act-back:hover{filter:brightness(1.25)}
.dropdown form{margin:0}
.dropdown form button{all:unset;box-sizing:border-box;display:flex;align-items:center;gap:8px;width:100%;padding:8px 12px;cursor:pointer;color:#8a5a00;font-weight:600}
.dropdown form button:hover{background:#fff6dc}

/* janelas */
.modal-back{position:fixed;inset:0;z-index:100;display:none;place-items:center;padding:16px;background:rgba(4,12,30,.55);backdrop-filter:blur(3px)}
.modal-back[open]{display:grid;animation:fade .18s ease-out}
@keyframes fade{from{opacity:0}to{opacity:1}}
.modal{width:100%;max-width:440px;background:#fff;border-radius:12px;border:1px solid var(--line);box-shadow:0 30px 80px rgba(0,0,0,.45);overflow:hidden;animation:pop .32s cubic-bezier(.2,1.4,.4,1) both}
@keyframes pop{from{opacity:0;transform:scale(.85) translateY(10px)}to{opacity:1;transform:none}}
.modal-h{display:flex;align-items:center;gap:10px;padding:14px 18px;color:#fff;background:linear-gradient(var(--t-sec1),var(--t-sec2))}
.modal-h h3{font-size:15px}
.modal-b{padding:18px;display:flex;flex-direction:column;gap:12px}
.modal-f{display:flex;justify-content:flex-end;gap:8px;padding:12px 18px;background:#f6f8fa;border-top:1px solid var(--line-2)}
.modal-alert{text-align:center;padding:26px 24px 22px;border-top:4px solid var(--red)}
.modal-alert h3{font-size:19px;color:var(--red);margin:10px 0 6px}
.modal-alert p{margin:0 0 18px;color:var(--muted)}
.modal-ic{width:62px;height:62px;margin:0 auto;border-radius:50%;display:grid;place-items:center;background:var(--red-bg);color:var(--red);position:relative}
.modal-ic::after{content:"";position:absolute;inset:0;border-radius:50%;border:2px solid var(--red);animation:ring 1.4s ease-out infinite}
@keyframes ring{from{transform:scale(1);opacity:.7}to{transform:scale(1.55);opacity:0}}
.modal-ic .ic{width:30px;height:30px}
.shake{animation:pop .32s cubic-bezier(.2,1.4,.4,1) both,shake .5s .32s ease-in-out}
@keyframes shake{10%,90%{transform:translateX(-1px)}20%,80%{transform:translateX(3px)}30%,50%,70%{transform:translateX(-6px)}40%,60%{transform:translateX(6px)}}

/* aviso: conta SIP já em uso */
.sip-field{position:relative}
.sip-box{display:flex;gap:10px;align-items:flex-start;margin-top:8px;padding:10px 12px;border-radius:8px;color:#7d1512;font-size:12.5px;
  background:linear-gradient(135deg,#fff1f0,#ffe0de);border:1px solid #f0a9a5;box-shadow:0 6px 18px rgba(208,49,45,.18)}
.sip-box > div > b{display:block;font-size:13px}
.sip-box [data-n]{font-family:var(--mono)}
.sip-box.pop{animation:pop .3s cubic-bezier(.2,1.4,.4,1),shake .45s .25s}
.sip-ic{flex:none;width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:var(--red);color:#fff;box-shadow:0 0 0 0 rgba(208,49,45,.5);animation:actpulse 1.4s infinite}
.sip-ic .ic{width:15px;height:15px}
.sip-ok{display:flex;align-items:center;gap:6px;margin-top:6px;color:var(--green-d);font-weight:700;font-size:12px;animation:drop .2s}
input.is-bad{border-color:var(--red)!important;box-shadow:0 0 0 3px rgba(208,49,45,.15)!important}
input.is-ok{border-color:var(--green)!important}

/* contas de clientes */
.tenant-badge{background:#eef3fb;color:#24467e;border-color:#c9d8ef}
.tenant-filter select{height:30px}
.tenant-pick{padding:10px 12px;border-radius:8px;background:#f3f7fc;border:1px dashed #b7c8e2}
.acc-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(310px,1fr));gap:14px}
.acc-card{position:relative;background:#fff;border:1px solid var(--line);border-radius:10px;overflow:hidden;box-shadow:0 1px 2px rgba(0,0,0,.05);transition:transform .15s,box-shadow .15s}
.acc-card:hover{transform:translateY(-2px);box-shadow:0 10px 26px rgba(10,30,70,.12)}
.acc-card.off{opacity:.72}
.acc-card.hl{animation:hl 2.2s ease-out}
@keyframes hl{0%,30%{box-shadow:0 0 0 3px var(--t-acc-l),0 10px 26px rgba(10,30,70,.2)}}
.acc-top{display:flex;align-items:center;gap:12px;padding:14px 14px 10px;background:linear-gradient(135deg,var(--t1),var(--t3));color:#fff;min-height:66px}
.acc-top .acc-logo{width:96px;height:42px;border-radius:7px;background:#fff;display:grid;place-items:center;overflow:hidden;flex:none;box-shadow:0 2px 6px rgba(0,0,0,.3)}
.acc-top .acc-logo img{max-width:90px;max-height:36px;object-fit:contain}
.acc-top .acc-logo .bt-mark{width:30px;height:30px;font-size:16px}
.acc-top h3{font-size:15px;line-height:1.2}
.acc-top small{display:block;color:rgba(255,255,255,.75);font-size:11px;margin-top:2px}
.acc-stats{display:grid;grid-template-columns:repeat(4,1fr);border-bottom:1px solid var(--line-2)}
.acc-stats div{padding:8px 4px;text-align:center;border-right:1px solid var(--line-2)}
.acc-stats div:last-child{border-right:0}
.acc-stats b{display:block;font:600 18px/1.1 "Oswald",var(--font);color:var(--title)}
.acc-stats span{font-size:10.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.03em}
.acc-stats .live b{color:var(--red)}
.acc-foot{display:flex;align-items:center;gap:6px;padding:9px 12px;flex-wrap:wrap}
.acc-foot .spacer{flex:1}
.btn-spy{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 12px;border-radius:6px;cursor:pointer;font-weight:700;font-size:12px;color:#3b2a00;
  border:1px solid #c99700;background:linear-gradient(#ffe48a,#ffcb2e);box-shadow:0 1px 2px rgba(0,0,0,.15),0 1px 0 rgba(255,255,255,.6) inset}
.btn-spy:hover{filter:brightness(1.06);transform:translateY(-1px)}
.btn-spy .ic{transition:transform .25s}
.btn-spy:hover .ic{transform:scale(1.25)}
.chips{display:flex;flex-wrap:wrap;gap:8px}
.chip{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border:1px solid var(--line);border-radius:20px;background:#fff;cursor:pointer;font-size:12.5px}
.chip:has(input:checked){border-color:var(--t-acc);background:var(--hover);color:var(--link);font-weight:700}
.chip input{accent-color:var(--t-acc)}
.lock-note{display:flex;gap:8px;align-items:center;padding:8px 10px;border-radius:6px;background:#f4f6f9;border:1px solid var(--line-2);color:var(--muted);font-size:12px}
.copy-line{display:flex;gap:6px}
.copy-line input{flex:1;font-family:var(--mono);font-size:12px}
.logo-prev{display:flex;align-items:center;gap:14px;padding:12px;border:1px dashed var(--line);border-radius:8px;background:repeating-conic-gradient(#f4f6f8 0 25%,#fff 0 50%) 0 0/16px 16px}
.logo-prev img{max-height:60px;max-width:220px}
@media (max-width:980px){.act-bar{font-size:11.5px;padding:7px 12px}.acc-grid{grid-template-columns:1fr}}
.stack{display:flex;flex-direction:column;gap:10px}